Terms & Policy
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Privacy Policy

Customer Information Privacy Policy at SmartInvest (AAS)

SmartInvest Securities Joint Stock Company (AAS) is committed to absolutely protecting the personal information of our valued customers. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use services at SmartInvest (AAS).

1. Purpose of Information Collection

SmartInvest (AAS) collects customers’ personal information for the following purposes:

  • Providing financial and securities services as requested by customers.

  • Verifying identity and managing trading accounts.

  • Enhancing service quality and personalizing user experiences.

  • Fulfilling legal obligations and complying with regulatory requirements.

  • Notifying customers about new products, services, promotional programs, or events from SmartInvest (AAS) and partners.

2. Types of Information Collected

We may collect the following types of information:

  • Personal Information: Name, date of birth, gender, address, phone number, email, ID/Passport number.

  • Financial Information: Bank account numbers, transaction details, investment history.

  • Technical Information: IP address, browser type, operating system, access time through cookies and similar technologies to improve user experience and analyze traffic.

3. Scope of Information Use

Your personal information is used internally at SmartInvest (AAS) and is only shared with third parties in the following cases:

  • As required by competent government authorities and legal regulations.

  • With partners (e.g., banks, insurance companies) to provide services requested by customers, after obtaining customer consent.

  • With service providers supporting our operations (e.g., IT, auditing), under strict confidentiality agreements.

4. Information Retention Period

Customer personal information will be retained by SmartInvest (AAS) throughout the service usage period and for a duration stipulated by law after service termination.

5. Information Security

SmartInvest (AAS) implements physical, electronic, and stringent administrative measures to protect customers’ personal information from unauthorized access, misuse, disclosure, alteration, or destruction. Our security systems are regularly updated to meet industry standards.

6. Customer Rights

You have the right to:

  • Access and request correction of your personal information.

  • Request cessation of personal information use for marketing purposes.

  • Request deletion of personal information in accordance with legal provisions.

7. Privacy Policy Updates

SmartInvest (AAS) reserves the right to amend this Privacy Policy at any time to comply with legal regulations or changes in our operations. All updates will be published on SmartInvest (AAS)’s website and applications.

For any questions or requests related to this Privacy Policy, please contact SmartInvest (AAS) via: